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Industry at a Glance 8-Jul-14

08 July 2014

Australian News


Hard sell drives tellers to despair
Source: The Age Business Headlines
Date Published: 01/07/2014

Pressure on bank tellers to push customers into Commonwealth Bank financial products such as insurance and managed funds is causing stress, depression and bullying, according to an explosive new survey of staff.

Choice rates on children's bank accounts
Source: The Age National Headlines
Date Published: 06/07/2014

There are many surprise lessons to learn in personal finance and, if children's bank account offerings are anything to go by, the banks are making sure customers learn them young.

Current Issues


More Kiwis shopping from overseas sites - Nielsen
Source: - Business
Date Published: 01/07/2014

The amount New Zealanders spent shopping online increased modestly to $3.8 billion last year, researcher Nielsen says.

Travel dilemmas: Beware the phone and email scams
Source: - Travel
Date Published: 01/07/2014

Everybody seems to be having money troubles recently. At work, an area travel agent emailed to say that she'd been attacked by gunmen in Malaysia, where they'd taken all her money and credit cards. She needed me to send her money quickly. What am I supposed to do?

Telecom warns about bogus LinkedIn account
Source: NBR-Technology
Date Published: 02/07/2014

UPDATE: Telecom warns about fake director account on LinkedIn.

NZ Online Retail Sales: Rural v Urban Spending
Source: Scoop NZ - Business
Date Published: 03/07/2014

In addition to the latest figures, the feature analysis this month takes a look at trends in online retail spending by Rural and Urban New Zealanders.

Scam call seeks card security number
Source: Manawatu Standard - News
Date Published: 05/07/2014

A Palmerston North couple are warning of a potential new credit card scam after receiving a phone call asking them to provide the security code on the back of their new card to "activate" it.

The next phase of mobility
Source: CIO
Date Published: 07/07/2014

Finance executives discuss how the uptake of cloud services and rise of mobile devices are creating a 24x7 customer-driven environment. They share insights on how they are working through these rapid changes, while preparing for the next business technology trend, at a recent CIO roundtable held in conjunction...

Scammer turns nasty
Source: Hawkes Bay Today - Local News
Date Published: 07/07/2014

Every time Robyn Hewetson's phone rings she feels a pang of dread, after a phone scammer claiming to be from the FBI repeatedly harassed her.Robyn Hewetson, 63, lives in Hastings and describes herself as a fairly robust woman.But

Member Banks


Big four banks on top of the world
Source: - Business
Date Published: 30/06/2014

Australia's major banks  - which own the big banks in this country too - are the most profitable in the developed world, the Bank for International Settlements says, in figures that highlight the big four's consistently high returns as an inquiry investigates competition in the sector.

France's BNP Paribas to pay $10b for money laundering
Source: New Zealand Herald - Business
Date Published: 01/07/2014

France's BNP Paribas pleaded guilty Monday to concealing billions of dollars in transactions for clients in Sudan, Iran and Cuba in violation of U.S. sanctions and agreed to pay US$8.9 billion (NZ$10.2 billion) in fines, according



New bank notes coming next year
Source: The Timaru Herald - Business
Date Published: 05/07/2014

New bank note designs will be introduced next year for the first time since the 1990s, costing the Reserve Bank an estimated $80m over the next five years. 

Govt puts banking services out to tender
Source: 3 News - National News
Date Published: 07/07/2014

For the first time in more than 20 years the Government is putting its core banking services out to tender.



Cash not accepted on London buses
Source: 3 News - World
Date Published: 07/07/2014

London's signature red buses are going cashless, as fewer and fewer passengers carry coins for their journeys.

Mobile payments upstart Isis rebrands to distance itself from extremist group
Source: CIO
Date Published: 08/07/2014

Isis, a mobile payments service that has struggled to gain traction despite the backing of AT&T, T-Mobile and Verizon, is now working toward a new name to avoid association with the Sunni militant group formerly known as ISIS.

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